Terms of Service

This website is operated by Plavins Volley. Throughout the site, the terms “we,” “us,” and “our” refer to Plavins Volley. By accessing our site and purchasing from us, you agree to these Terms of Service. 

1. General Conditions

We reserve the right to refuse service to anyone at any time. You agree not to reproduce, sell, or exploit any portion of our Service without permission. Any new features added will also be subject to these Terms.

2. Online Store Terms

By using this site, you confirm that you are of legal age in your country or have given consent for minor dependents to use it. Our products may not be used for illegal or unauthorized purposes. Any breach of these Terms may result in termination of service.

3. Accuracy of Information

We do our best to ensure that all information on our website is accurate, but we are not responsible for any inaccuracies. We reserve the right to modify content without notice.

4. Pricing & Modifications

Prices may change without notice. We may discontinue or modify services or products at any time without liability. All prices include value-added tax (VAT) where applicable, and EU customers may be subject to their local VAT rate.

5. Products & Returns

We follow applicable consumer laws, and EU customers have the right to withdraw from a purchase within 14 days of receiving the product. To initiate a return, please contact support@plavinsvolley.com. More details are in our Refund Policy.

6. Billing & Account Information

We reserve the right to refuse or cancel orders at our discretion. You agree to provide accurate and up-to-date information for all purchases.

7. Shipping & Customs

We ship across the EU. More details are in our Shipping Policy. Delivery times vary, and we are not liable for delays. Customers outside the EU may be responsible for import duties or taxes.

8. Personal Information

Your submission of personal information is governed by our Privacy Policy, which complies with General Data Protection Regulation (GDPR) requirements. We collect and process your data only as necessary for transactions and site functionality.

9. Third-Party Links

We are not responsible for third-party content or websites linked from our store. Please review third-party policies before engaging with them.

10. Prohibited Uses

You may not use this site for unlawful activities, to violate intellectual property rights, submit false information, distribute harmful code, or attempt unauthorized access.

11. Intellectual Property Rights

All intellectual property related to our brand, including but not limited to our name, logo, website content, product descriptions, and designs, remains our exclusive property. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

12. Liability Limitations

We do not guarantee that our service will be error-free or uninterrupted. We are not liable for indirect or consequential damages related to the use of our services.

13. Limitation of Liability for Third-Party Services

We may use third-party services, such as payment processors (e.g., Maksekeskus, PayPal), shipping providers (e.g., Omniva), and analytics tools. We are not responsible for any failures, errors, or security breaches caused by these third parties. Your use of their services is subject to their respective terms and policies.

14. Force Majeure

We are not liable for any failure or delay in fulfilling our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, supply chain disruptions, or other unforeseeable events.

15. Dispute Resolution

These Terms are governed by Latvian law. EU customers may use the EU Online Dispute Resolution (ODR) platform for complaints.

16. Changes to Terms

We reserve the right to update these Terms at any time. It is your responsibility to review them periodically.

17. Contact Information

Should you have any questions about these Terms of Service, please email us at support@plavinsvolley.com.