Shipping Policy

We aim to deliver your order as quickly and smoothly as possible. Below are the details of our shipping process, including costs and delivery times.

Order Processing Time

Orders are processed within 1-2 workdays (Monday to Friday, excluding holidays). Once processed, your order will be shipped based on the delivery times outlined below (estimated delivery time includes order processing time).

Shipping Options and Rates

We offer a flat fee shipping policy across EU member countries where the customer pays one shipping rate independent of the number of ordered items. For orders over 50 EUR, shipping is free.

Country	Shipping Fee (EUR, incl. VAT)	Estimated Delivery Time (Workdays)
Latvia	2.99	2-4
Estonia, Lithuania	4.99	3-5
European Union*	9.99	5-10

*Delivery to certain countries (Portugal, Czech Republic, Slovakia, Hungary, Romania) may take up to 15 business days.

Shipping Carriers

Shipments are carried out through Omniva and their delivery partners across the European Union.

Delivery Delays

While we aim to meet the estimated delivery times, delays may occur due to holidays, seasonal demand, or unforeseen circumstances.

Returns and Refunds

Customers are responsible for covering return shipping costs. Below are the indicative return costs for one product item. If multiple items are returned, the shipping fees may slightly increase.

Country	Indicative Return Cost (EUR, incl. VAT)
Latvia	3.00
Estonia	7.00
Lithuania	5.50
Germany	9.80
France	12.46
Italy	14.52
Netherlands	10.53
Austria	9.68
Belgium	10.89
Sweden	13.55
Finland	9.56
Denmark	12.71
Spain	15.25
Portugal	13.07
Ireland	16.82
Poland	9.68
Czech Republic	10.04
Slovakia	20.09
Slovenia	15.73
Hungary	12.71
Romania	14.88

For more details on our return process, please review our Refund Policy.

If you have any questions or concerns regarding shipping, feel free to contact us at support@plavinsvolley.com.